SupportPilot
An AI customer-support agent that answers questions from your own docs and hands off to a human when needed.
[ AI agents · Software · Design ]
AI agents and software that win small businesses more customers.
Small team. Senior work.
Agents that answer, book and quote
SolutionsPackaged AI offers for clinics, trades and local businesses.
4
Packaged solutions
One small senior team
StudioEngineering, product design and motion from the same people.
3
Engineering + design + motion
From first idea to launch
Process- 01Discover
- 02Build
- 03Launch
Selected work
Selected work
Products we have designed, built and shipped. Case studies will be added here when there is a longer story to read.
Brightform
Payments, from checkout to settlement
Brightform is an ongoing Zagnu project that helps merchants accept payments through Cash App and Venmo, with checkout tools and a portal for sales, wallets and reporting. The product connects web and mobile checkout experiences with blockchain-based settlement using USDC. In its first three months after launch, Brightform settled 1,500+ transactions and processed over $120,000 in payment volume.
Illustrative merchant dashboard from Brightform’s public website; not live merchant data.
Zagnu
A Virtual ATM, right in your pocket
Zagnu brings the Virtual ATM experience to mobile and the web, connecting everyday payment experiences with blockchain infrastructure and USDC stablecoins. We built and maintained its React PWA, including user-facing screens, routing and offline-ready behaviour, developed Android screens and navigation in React Native, and worked on Telegram bot flows and backend API integrations.
Official Zagnu product artwork. Displayed balances are marketing examples.
Unimart
A marketplace built around campus life
Unimart makes buying and selling easier for Nigerian university students. We built the core frontend screens, routing and state management, API endpoints in Go, and the admin dashboard for listings, users and sellers. The platform onboarded over 100 users in its first month and supports 30+ student brands.
Brand composition using Unimart’s original logo and category assets.
UniWrite
From first draft to final print
UniWrite is an AI-powered academic writing tool for Nigerian university students, built end-to-end. The workflow takes students from a topic and planning questions to research-backed, APA-cited chapters and Word export. We built the frontend and Python FastAPI backend, including the AI integrations and document export flow.
Actual product screens with demonstration content, not private student work.
Selected work · Video
AI video for Zagnu
Explainers, motion graphics and presentation clips, designed, generated and edited for Zagnu.
AI explainer videos
Narrated vertical explainers made for Zagnu, a fintech that lets people run a virtual ATM from their phone.
4 videos
What is Zagnu?
1:27
Opens with “What if you could be the ATM?”, recaps how a physical ATM operator earns fees, then shows Zagnu doing the same virtually with stablecoins paid for through Venmo or Cash App.
Flow of funds
1:28
Three characters, a merchant, a shopper and an operator, show one payment end to end: the shopper pays with Venmo, the operator earns a 2% fee and the merchant receives stablecoins.
What is a stablecoin?
0:48
Explains stablecoins against Bitcoin’s price swings, introduces PYUSD and USDC, shows buying them in Venmo and Cash App, and ends on depositing them into Zagnu.
Who are the users?
1:07
Shows everyday people blocked by “stablecoins only” platforms, and Zagnu’s virtual ATM bridging Venmo and Cash App to stablecoin checkouts.
AI motion graphics
Animated data stories and a product walkthrough edit for Zagnu.
3 videos
Investment comparison
1:20
3D motion graphics comparing what $200 earns in a savings account, Treasury bonds and an index fund with Zagnu’s illustrative transaction fees.
Zagnu illustration video
2:09
A longer cut of the same comparison on floating green islands, with animated bar charts and a closing Zagnu logo reveal.
Lesson 1: How Zagnu works
2:37
A course-style lesson where Zagnu’s founder explains the virtual ATM, with animated scenes playing beside the talking head.
AI short presentation clips
Silent 4 to 8 second scenes made for a Zagnu presentation. They play on loop.
6 videos
Phone to virtual ATM
0:04
A phone transforms into a glowing “Virtual ATM” machine.
Meet the operator
0:04
A man walks up and leans on the virtual ATM as “You” appears.
The old model
0:04
A traditional cash machine is struck out with a red X.
Coins flowing in
0:04
Glowing dollar coins stream into the virtual ATM.
Three barriers
0:06
Cards slide in: expensive, complex, hard to find customers.
The Zagnu solution
0:08
Each traditional ATM barrier is answered by a Zagnu solution: start with $50, just your phone, customers brought to you.
Selected work · Motion
Product launches, reels and explainers
Social reels and launch promos for our own products, plus concept work.
Unimart reels
Vertical social reels for Unimart, the campus marketplace.
5 videos
Something is cooking
0:10
A neon-purple teaser with sound effects: “something is COOKING” glows, a steaming pot rises, then “anticipate.” and the Unimart sign-off.
How to buy on Unimart
0:41
Three steps on a phone: browse or search, check photos, price and details, then chat with the seller in the app.
Shop what students are selling
0:16
A quick run of real student listings with naira prices, then “Got stuff you no longer use? Sell it on Unimart.”
Unimart is now on iOS
0:34
Launch reel for the iOS app: exploring listings, selling in seconds and chatting with a seller, ending on the App Store badge.
How to sell on Unimart
0:49
A listing walkthrough: tap +, add a title, price and details, pick a category and pickup spot, add photos and go live.
Product promos
Landscape promos for Unimart and UniWrite.
2 videos
Unimart: back to school
1:00
A new-semester promo: hostel and school items, browsing listings from students nearby, listing an item in seconds and contacting sellers on WhatsApp.
UniWrite: apply for the beta
1:00
A final-year project checklist turns into the UniWrite workspace: writing chapters section by section, finding real papers and formatting a Word file, then a call to join the private beta.
Concept work
Spec pieces for made-up brands, to show style and pacing.
1 video
Lumen: concept fintech explainer
0:15
Spec work for Lumen, a fictional personal-finance app (not a real brand or client): a fast-paced explainer with kinetic type, animated UI mockups and a custom soundtrack.
Who we are
We build agents, products and websites with clarity and care, so small businesses look sharper, answer faster and win more of the customers they already reach.
What we do
One team, five connected disciplines
Engineering, product design and video from one small team, so a project does not bounce between agencies.
See packaged solutions01
AI agents & automation
Voice and chat agents that book, quote, reply and follow up, wired into the tools you already use.
- Voice agents
- Chat agents
- Booking
- Quoting
- Follow-up
02
Web & mobile apps
Fast, well-built web apps and cross-platform mobile apps, from first prototype to production.
- Web apps
- Mobile apps
- Backends & APIs
- Dashboards
03
Web3
Smart contracts, wallets and on-chain integrations built with care for security and usability.
- Smart contracts
- Wallets
- Stablecoin payments
04
UI/UX design
Product design that is clear and easy to use, from user flows to polished, ready-to-build screens.
- User flows
- Wireframes
- UI design
- Design systems
05
Motion graphics & AI video
Explainers, product demos and social video, made with motion design and modern AI video tools.
- Explainers
- Product demos
- Social reels
- Launch promos
Packaged solutions
Four offers, ready to go
Each one has a scope, a typical timeline and a starting price. Open a page for who it is for, what you get, and how it runs.
AI booking for clinics
A receptionist agent that books, reschedules and takes deposits, day and night.
- From TODO
- Dental practices
- Private clinics
- Physio and wellness studios
AI quoting for trades
Turn enquiries into clear quotes in minutes, not days.
- From TODO
- Plumbers and electricians
- Builders and renovators
- Cleaning and maintenance companies
AI review replies
Thoughtful replies to every customer review, in your voice.
- From TODO
- Restaurants and cafés
- Clinics and salons
- Any local business with online reviews
SEO & website fixes
Find and fix what stops your website being found and used.
- From TODO
- Small business websites
- Clinics and professional services
- Online shops
Our process
A clear process, shaped around your business
Four steps from the first call to a launch your team can run. You talk to the people building it the whole way.
How we work
From first idea to confident launch
A clear, shared plan keeps engineering, design and delivery moving in one direction.
Step 01
Discover
A short call to learn your business, your customers and the tools you already use.
Step 02
Define
We agree the scope, what you leave with and a typical timeline before any build starts.
Step 03
Build
We build in short steps and show you working versions as we go, so there are no surprises.
Step 04
Launch
We put it live, hand it over and show your team how to run it without us in the room.
Products we have worked on
- SupportPilot
- Brightform
- Zagnu
- Unimart
- UniWrite
FAQ
Quick answers
Still have a question?
Can’t find what you are looking for? Send a note or book a short call and we will help.
Contact usWhat kind of projects do you take on?
AI agents and automation, web and mobile apps, web3, UI/UX design, and motion graphics and AI video. If you want something ready-made, start with one of our four packaged solutions.
How long does a typical project take?
Our packaged solutions usually take about two weeks, as shown on each solution page. Custom builds depend on scope. We give you a typical timeline after the first call. It is a shape, not a guarantee.
How much does it cost?
Packaged solutions start from TODO. Custom work is quoted after a short call, once we understand the scope.
What do you need from us?
Access to the tools the work touches, the details only you know (services, hours, rates or booking rules), one person who can make decisions, and feedback when we show you working versions.
Where is it hosted, and who owns it?
We can set it up on your own accounts or host it for you. We agree this before launch, so you know where everything lives.
What happens after launch?
Every packaged solution ends with a short handover so your team can run it. If you want us to keep improving it, tell us on the call and we will agree how that works.
Team
A small senior team
You work directly with the people building it. There is no account layer between you and the work.
Khalil Salami
Engineering
TODO: Short bio. Leads engineering at 181 Labs: AI agents, backends, web, mobile and web3.
Jerry
UI/UX, motion & AI video
TODO: Short bio. Leads product design, motion graphics and AI video at 181 Labs.
Contact
Tell us about the project
Book a short call, or send a note. You will hear from the people who do the work.
A short call is enough
A short call is enough to see if an offer, or a custom build, is the right fit.